Last Updated: 20 October 2024

This website is owned and managed by AMTF RESOURCES SDN BHD (Company Registration No. 1417482-P), a Malaysian-incorporated company with its registered office at 3522, Jalan Belatuk Mas 4, Taman Belatuk Mas, 76100 Durian Tunggal, Melaka. Throughout this policy, terms such as "we," "us," and "our" refer to AMTF. This Privacy Policy describes how AMTF collects, utilizes, and discloses any personal information you provide when interacting with our website [www.escellskincare.com] or making purchases through the site.

By accessing or using this website, you confirm that you understand and accept the terms outlined here. If you do not agree to these terms, we ask that you refrain from using the website.

This policy is applicable to all users, including but not limited to potential buyers, suppliers, manufacturers, or anyone browsing for beauty products featured on the website.

Users are prohibited from impersonating others or providing false information when registering for an account, making a purchase, or submitting any personal or payment details.

By submitting your personal information, you authorize us to process this data, along with any additional information we may collect or require, as needed.

Information We Collect

1. We gather personal data when you engage with our services, including providing comments, requesting information, or registering an account—whether through manual signup, Google, or any social media platform connected with our services.
2. The types of personal information we may collect include:
• Full name, mobile number, and email address
• Information necessary for billing and receipts
• Conversations and messages exchanged between you and AMTF
• Data regarding your browsing behavior, including searches and product views
• Responses to surveys, feedback, and other forms of interaction with us
• IP address and location data when accessing the website

Your personal details are mandatory for us to provide the requested services. Failure to provide this information may result in our inability to process transactions or fulfill requests. Additionally, we may collect:

• Usage data through website analytics
• Transaction histories for documentation purposes

Some information is automatically gathered from your browser, such as IP addresses, cookies, browser type, language preferences, and access times.

How We Use Your Information

Your privacy is a top priority. The personal information you provide, such as your name, email address, and billing details, is used primarily to deliver products and services but may also be used for:

• Processing and managing your use of our online services
• Responding to inquiries or requests
• Crafting personalized promotions based on your disclosed information
• Enhancing our website and services through research and development
• Enforcing our Terms of Use, which you agreed to during registration
• Conducting research and data analysis
• Performing operational tasks such as audits or portal maintenance
• Sending you non-marketing-related communications about our products
• Investigating complaints or suspicious activities on the platform

Disclosure of Personal Information

Some of your personal data, including contact details, may be made public. Additionally, we may share your information with:

• Our affiliated companies, subsidiaries, and licensees to develop or market new products, services, or portals
• Third-party service providers (e.g., merchants, partners, payment processors, legal advisors) who assist with our business operations
• Authorized personnel bound by confidentiality agreements, engaged to help fulfill our obligations to you

We may disclose your information to comply with legal obligations or if we believe in good faith that such action is necessary to defend our rights or investigate fraud. In cases of company mergers or acquisitions, your personal data may be transferred as part of the transaction.

We may also share your data with debt collection agencies or legal representatives if necessary, particularly in cases of defaulted payments.

General

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. Regularly reviewing this policy ensures that you remain informed about how your data is collected, used, and disclosed. For questions, requests, or complaints regarding your personal information, please contact us at: escellhallo@gmail.com.